FAQ

How do you safeguard my account details?
Houzhandy never sends or distributes any of your valuable information to third-parties unless linked professionally with us such as to our delivery persons for the delivery purpose alone. Moreover, we encrypt the credit card details ensuring no breaching from our side.

Will the tracking details be shared with me?
Yes, we always share the tracking details with you right after the order is shipped on the email id provided . So, always ensure to enter the details correctly to avoid any further hassles.

How to change my address?
You can change your address by login into your account and tap on the button to change your address. 

Can I leave items in my shopping cart for future purchases?
Yes, you can add your favourite items to your shopping cart for future purchases if you wish so. However, the availability of the products may differ from time to time concerning the stock availability of that product in the store.

What are the benefits of having an Houzhandy account?
The benefits of having an account on Houzhandy’s site are as follows:

- Record of all past and present orders

- Notification when favourite products are back in store

- Rate and review products

- Receive discounts

- No need to fill in address and payment details each time you make the purchase

- Refer and earn